Category Archives: About Me - Page 33

To Bed To Rise

Posted by on March 5, 2013 No comments

When Windows 8 came out, I had planned on making a Windows Store app that would be an alarm clock with sound soother for falling asleep.  Hardly a new idea.  In fact, I was driven more by personal need than personal gain.  I have the Dell Inspiron Duo.  The original one, with the JBL audio dock.  It’s possibly the best-designed multifunction consumer device. The custom dock triggers an app that can be used as a slideshow (like on an office or counter, replacing a digital photo frame), or as an alarm clock (best kept bedside).  The point is, when you’re not using it as a laptop or tablet, you’re using it as something else.

Well, you may know that this product got justifiably poor reviews because of its weight/battery life ratio and isn’t in production or even in warranty anymore.  Regardless, I own one and I have two docks, one at home and one at work.  One day I decided to upgrade to Windows 8 and the clock app wouldn’t launch anymore.  This was heartbreaking for me.  And until a recent explosion of programming motivation, I just used the dock as a charging station.

But tonight is the first live run of my replacement app for the Inspiron Duo “DockClock” or “DuoStage” or whatever they called it.  I’m pleased that I was able to come up with a technique for detecting when the laptop was docked as well as discovering the method for putting the screen to sleep on command.  The rest, involving background sounds, alarm timing, and background animation was easy work.

The original:

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My prototype, with corner controls displayed:

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My main regret is that I waited so long to write this app, since there’s a lot of Duo owners out there that have probably lost their capability to use the alarm clock in their docks.  But once I’ve given it sufficient personal testing, I’ll put it out there for download.

Oh, and as a passing mention, it appears I’m in my fifth year of posting on this blog.  I sure didn’t expect that.  There’s a lot of history in here, with some really low points in my life. Despite that, I’d have to say that the present is truly a high point of my life.  Will there be another five years?  Who knows?

Code

Posted by on March 1, 2013 No comments

This is a good video.  In a way, it’s very surprising to me.  I had no idea there was a shortage of software developers, much less a shortage of that magnitude.  The people in the video made some pretty good points, but I think in some ways it overplayed some parts and missed some other parts.  Of course everyone’s story is going to be different, so this is mine.

My first computer was a Timex Sinclair 1000.

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This computer was a tiny device that plugged in to your TV and had a keyboard with multifunction keys.  The keys had upper case and lower case, and also could print out a graphic character.  But one of the biggest tricks it would do is spit out a whole BASIC command with a single keypress, when it was in context.

So one day, my dad brings home this Timex Sinclair and gives it to me.  He says it’s a computer.  I’ve always loved computers.  Back in 1st grade, in a workbook, there was a page with three futuristic views and you chose which one you felt was going to be the real future.  Unsurprisingly, I chose the one with the big computer banks and I wrote beneath it, “I like conputers (sic) and how they work.”

Since I was so awestruck by computers, I had this device hooked up in no time and immediately started using it.  The very first thing I did was type in my name, which was very difficult because each keypress would generate a BASIC command.  Laboriously, I typed in each character of my name, then backspaced over the command that was inserted.  Finally, I got my name entered and pressed Enter.

“Syntax Error”

I look up at my dad and say “What?  It doesn’t know my name?”

And my dad thrust the owners manual at me and said, “No, you have to read this.”

And so I did, starting with two-line programs that would fill the screen with graphic characters (10 PRINT “JHGJSFGJD”; 20 GOTO 10).  Then I remember the first time I struggled trying to figure out how I could fit two pages of code onto the tiny screen, thinking that if the program code scrolled off the top of the screen it would be lost.  Then I just started “doing it.”  Coding just became something I did.  And back then, if you wanted a computer to do something, you made the program yourself.

My take on being a coder, which isn’t one expressed in the video, is that it’s pretty close to being a god.  As a coder, you are creating things.  And not creating in the artist sense, because most all art is simply a static representation.  A coder creates something that does things.  Mechanical and electrical engineers should have the same feeling.  When you’re done with your work, you can release your creation and it lives on its own.  That’s pretty powerful.

The other thing about coding, and the one that always makes me tell everyone “I love being a programmer”, is that it makes your life so much easier.  If there is anything you do that is difficult, repetitive, or monotonous, you can write a program to do it for you.  Like a boss.  You can’t fully grasp how great of a feeling this is unless you’ve actually done it.  When you spend a hour a day doing a task, and you invest a couple of hours into writing a program, then you gain an hour back every day because that task is now automated, that’s the miracle of software.  And that’s the reason businesses need programmers.

The video doesn’t mention this, but software development has been one of the most resilient professions in recent times.  If you’re good, you should not have any issue finding a job.  Although the video overplays the supposed awesomeness of working at Facebook, Twitter, or Google, there are many great companies that love their IT departments and usually give them a break when it comes it corporate rigidity.  Although some people are after the money (i.e. recent post), you can still get a great income from doing something you love.  And when you love it as much as I do, it’s hardly considered work.

So, get yourself involved with coding, or get someone else coding.  Don’t see it as a chore, or a task, or as work.  View it as creating, as art, as play.  Create something tiny and say, “what if?”, then “what now?”

Customer Service, Done Right and Done Incredibly Wrong

Posted by on January 7, 2013 No comments

I’m writing this on a day that hasn’t really been in my favor, so it’s probably going to be a bit more harsh than usual.  But anyway, to have a post in the rant category with a tag of kudos would be rather odd.

Sometimes it takes a spectacular display of behavior to elevate something very good to the excellent level, and at the same time, showing the bad as very bad.  A couple of weeks ago at Fuddruckers, the GF and I ordered our food and sat down to wait for it.  When the server arrived with the food, she asked, “Did you get your shake, yet?”, which we hadn’t.  The server said, “Hold on just a minute,” and immediately went over and made the shake herself and brought it right over.  While she was doing that, I commented “I’m impressed she has taken personal responsibility for the problem and is fixing it.”  When she brought the shake, the GF gave expressed the same and thanked her for her level of service.

Fast-forward to a meal this weekend at Cracker Barrel.  I order my usual plain cheeseburger, which arrives not plain.  This isn’t the first time this has happened.  Cracker Barrel cooks don’t seem to understand what plain means.  As is typical at restaurants, a “runner” brought the food and when it was commented my burger wasn’t plain, she was confused. She offered a fresh bun and I accepted.  Just as she was walking away, our waitress came over and asked if everything was ok.  She saw the burger and commented defensively, “I put it in as plain” to which I sarcastically replied that it’s nothing new.  The GF asks the waitress if we can get a new bun, and incredibly, the first word out of the waitress’ mouth was “no.” 

“No?” 

When, ever, do you flat-out say “no” to a customer?  She immediately started back-tracking when she saw the looks on our faces and I think (or I hope, for her sake) she had intended to say that instead of just bringing a bun, she would take the plate back and fix it in the kitchen.  But, as it turned out, we commented that the runner was going to bring a new bun, and the waitress dismissed herself.

Time passed, and no bun appeared.  I assumed that would happen – that the runner and waitress would each think the other was taking care of it.  As I finished my fries, the waitress came back around and saw I still didn’t have a plain bun.  Again, she didn’t really apologize, she just refused to accept blame for someone else not doing something correct.  At that point she went back and got a new bun in under 20 seconds.

The rest of the meal was uneventful, but we were still shaking our heads at the level of customer service provided.  As I’m paying for the meal at the checkout counter, my cashier is talking to another cashier, discussing that they are both done for the day.  She asks me how my food was.  I responded in a tone that should have roused suspicion, “It was… good.”  There was a short pause while she processed the payment and she asks, “and how was the service today?” and before I could answer, she turned away and picked up on her conversation with the other cashier.  My eyes grew wide.  When she turned back, she didn’t seem to realize that the question had gone unanswered and finished the transaction.  As we walked out, I had plenty of expletives in my vocabulary.

Notice how little description it took for the positive experience and how much more was devoted to the shitty experience.  I’m not sure anyone thinks that good customer service is recognized, but everyone knows that bad service is immortalized.  It is pretty clear that the Fuddruckers we were at empowers their workers to do what it takes to make the customer happy.  It’s also clear that this particular Cracker Barrel does not.  It’s entirely possible that the individual employees contributed to the success or failure, but in the case of Cracker Barrel, it was four employees’ failures – the waitress, the runner, the cook, and the cashier.  That speaks volumes about that location, which we will never return to again.

So, in conclusion, kudos to Fuddruckers for giving their workers the power to fix problems themselves, and no comment to Cracker Barrel for not taking responsibility for mistakes and being too wrapped up in their own selves to find out that they screwed up.

Window Pains

Posted by on December 18, 2012 No comments

It doesn’t seem that long ago that I was posting about how my computer had frozen during startup and I ended up buying, effectively, a whole new computer.  After returning from a week-long vacation, I found my new computer frozen again at the exact same place.

This time I spent a bit longer trying to get the computer to work, because I had just gotten everything installed and set up the way I wanted it.  I booted to Ubuntu and checked the hard drive – no problems at all.  I did the “automatic repair” multiple times until it told me it couldn’t fix the problem. 

Finally I booted up the Windows 8 media and looked at the repair options.  None were satisfactory.  The closest thing I could find was an option like “Refresh this PC”, which would replace all the Windows files (which I wanted), but would wipe out all installed programs (which I did not want).

With a heavy heart, I made the decision to reformat and reinstall… Windows 7.  In the span of a couple months, I’ve had two Windows 8 installations on two different computers that have been unrecoverable.  The worst part for me is the lack of recovery features, namely, Safe Mode.  If I could only get to a goddamn desktop and look at the event logs to see what happened leading up to the failure, I could troubleshoot it.  Whoever eliminated these diagnostic options out of fear that they would confuse or intimidate novice users is an idiot.

In the previous failure, I had put the blame on hard drive errors, but it was a convenient excuse.  I didn’t really believe it.  I now suspect in both of these cases, it was the Automatic Update process.  I have always had my Windows Update settings where it would download the updates, but I would install and restart the updates when I chose to.  With Windows 8, I decided to let the system do what it felt was best, meaning restart whenever needed.

So I guess I’m going to have to run Windows 8 in a virtual machine, if I even find I have a need for it.

Adjusting the Brightness

Posted by on July 25, 2010 No comments

I love how things work out sometimes.  Friday morning when I woke up I was so, so tired.  The sun is coming up later and I’m a pretty SAD person (meaning I get Seasonal Affective Disorder).  So I thought this year I will finally buy a sunrise light.  I know they’re around $100, so I started the buying process by mentally preparing myself to spend $100 on a light.

I went out for dinner Saturday and stopped by somewhere I’d seen but never looked in – an HSN outlet.  I love outlets, junk stores, pawn shops, etc.  So I get in there and right up front is a light therapy device with sunrise feature.  Priced at $70.  Awesome.

The store is pretty much how I thought it would be.  Lots of crap I’d buy before I entered my mature "I don’t need shit" mentality.  So, on the way out, I grab the device and head to checkout.

I didn’t pay attention to how the outlet priced their crap, but apparently, the longer a product sits there the cheaper it gets.  This product must have been pretty old because it rang up at $17.  Holy crap!  I was mentally prepared to spend $100, happy to spend $70, and ended up paying $17.

Last night I hooked it up, but misunderstood and misprogrammed the sunrise alarm feature.  I wanted to be up at 6:00, so I set the alarm for 5:30 with a 30 minute ramp-up time.  That’s not how it works; it started glowing at 5:00 to finish at 5:30. 

So, at 5:30 this morning, my room literally looked like the middle of the day.  Damn that thing is bright!  And I woke up.  I woke up, immediately turned it off and went back to sleep.

It was interesting that the device really did wake me up.  And the waking was pretty easy, not jarring like an alarm.  This week will be the real test.

Yeah, and also on Saturday morning I got to stand my theological ground against a couple of Jehovah’s Witnesses.  The most interesting exchange was when they tried to convince me God was a person. 

“So you’re saying, like a person, he has likes and dislikes?” I asked.

“Yes, of course.”

“So he’s biased?”

“I wouldn’t use the word ‘biased’ with God…”

I pretty much summed up my beliefs for them in that I do give thanks for what I have been afforded, although I don’t feel compelled to give thanks to a specific being with a name.  And lo and behold, that night I find something I put into my subconscious the previous day at a price I never imagined.  So I’m giving thanks for my fortune here and now.

Back in the Game

Posted by on May 12, 2010 No comments

I’ll just toss out a story I have on seating and lumbar support.  Before owning the MX5, I spent 10 years in an Acura TL.  Its lumbar support was pretty pitiful – just a lever that would push a bar forward in the seat.  But still, I used it from day one because I heard that lumbar support was good. 

A few months after owning the car, my back went out while I was standing up in the office.  I had never had back problems before and at that time, I wasn’t really overweight.  That injury put me out of commission for a week and changed my life forever.  Those of you that have had back failures know you are never the same afterwards.  But at the time I never considered why it happened.  It was a mystery.

Almost 10 years later, I had another significant back failure (and blogged it).  Another week of lying in bed, afraid to move at all.  I attribute this failure to poor riding posture on my then-new motorcycle.  The hump for the passenger seat was pushing very hard into my lower back.  Still though, I never wondered why my back failed to begin with.

At this time in my life, I’m doing a 150-mile commute a day and working 9 hours at a desk – nothing but sitting.  This is literally destroying my back.  The pain was constant, I was popping Advil for days straight, and I was hating life.  After a business trip for a few days, I was feeling better but when I got in the car, within 10 minutes my back was killing me.  I was cursing Acura for having such crappy lumbar support, not like some cars like the old Ford Taurus with the inflatable bladder.

I fiddled around with the seat positions for a while and found two things that turned me around completely.  One, sitting with my legs together.  I used to drive more (ahem) spread-eagle and the bolsters on the seat were pushing on my hamstrings and the sciatic nerve.  Two, turn off the lumbar support.  This shocked me.  After ten years of leaving that bar pushed against my back, I found I never needed it.  In fact, I’m inclined to think that it caused my first, life-changing back failure.  It makes sense that the same pushing of the motorcycle seat and the Acura lumbar support have the same result.

When I was planning the purchase of my MX5, I read as much as I could on the seats and it’s kind of a love-it-or-hate-it thing.  I found a store that sells inflatable lumbar support and budgeted to buy one (at around $100).  After a few weeks in the new seat, with proper seating posture, I don’t think I’m going to need it at all.  I have a slight concern about the side bolsters pushing against my hips, but if I flex my glutes, I can push myself up and the pressure is relieved.  This is kind of motivating for me to (re)develop those muscles that have atrophied from years of deskwork.

So, if you have back pain and are constantly searching for better or stronger lumbar support, maybe you don’t need it.  Maybe the lumbar support is what is causing the back pain, as it was for me.

Resize, Reassess, Restructure, Relief

Posted by on May 6, 2010 No comments

Downsizing. No, upsizing.  No.  I’m not really sure.  How about resizing?  Yes, I have resized my vehicle.  After 10 years of driving the same model car – an Acura TL – I have changed to a new vehicle.  It is a new 2010 Mazda MX-5.  I’ve been driving it for a week and I’ve had substantial time to reflect on the change on a micro- and macro-level.  Going from a midsize, near-luxury sedan to a roadster is a pretty radical change.  Most people add a roadster as a weekend car; I made it my only car.  I had some logical reasoning going into the purchase, and post-purchase, I’ve affirmed these beliefs and realized others.

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To begin, I simply wasn’t happy with my Acura.  It had been purchased used and had the same transmission problem as my previous one.  The “buying it used” part had a big effect on me.  I never felt the car was really mine.  I never had any emotional attachment to it – not like the first Acura, which I had bought new.  So buying new was the only option for me.  I felt that I wanted to be back in love with my car.

Looking at the vast choice of cars available, I was very uninspired with all the sedans.  Even the sport coupes didn’t appeal to me.  The thing that annoyed me the most was bulk and waste.  I’ve hated SUV’s and trucks for a very long time.  I’ve recently been on a simplification plan – downsizing and minimizing my footprint.  Becoming a motorcycle rider helped with that.  It’s simple, no-frills, no-baggage transportation.  Looking at sedans, there’s two extra doors and an entire back seat area that will rarely, if ever, get used except to collect and haul crap.  The two seat roadster was the answer.  Of the available roadsters, of which there are very few, I didn’t want to deal with the cost of maintaining a BMW or Audi.  Like I’ve said to others, “I could get a Z or a TT, but I like my money, too.”  So the MX-5 was the answer.

So I satisfied my need for minimalism and initial-ownership.  The roadster choice also fulfilled my need to enjoy driving again.  With my massive commute in a bulky, heavy sedan, I had begun to despise driving.  It was a chore.  And I had to drive sensibly to save gas because my commute was so far.  Riding the motorcycle was a totally different experience.  The small engine meant I could go faster and ride harder without worrying about wasting gas.  The light weight and general “bike-ness” meant I could handle it harder.  The open air experience was unmatched.  In the last few weeks of owning the TL, I drove everywhere with all the windows down and sunroof open.  It was ok, but a convertible is a totally different experience, for the better.

So when I bought the MX-5, I was a little freaked out.  The windshield view is tiny and I wasn’t completely prepared for it.  It took a few days to feel comfortable with the car and then I could relax and understand my feelings in this new car.  One thing that came into my head was an article I had read about people buying large houses.  The article said that people don’t really feel comfortable in large open spaces.  I applied that to my new-found comfort in my purpose-built driving cockpit.  Everything is close at hand.  It made sense.  Then I thought of when I had my first Acura and I bought a cheap beater car: a Toyota Celica.  The Celica was crappy in many ways, but I honestly think I liked it more than the Acura.  Maybe because it was smaller and had a more sports-car atmosphere?  Possible.

I think the TL was supposed to be my “all-grown-up” car.  I had “made it” professionally, I was living on my own, and this was the next step.  Grow up, be an adult, get a responsible car.  I never considered that I didn’t have to follow the recommended path.  So with the MX-5, I feel more like my old self.  And that can’t be a bad thing.

And now that I’m here, the term “mid-life crisis” means something different.  When you’re younger, it’s a joke.  To see some middle-aged person acting like a teenager again seems dumb.  They’re supposed to act their age.  But when you get to “mid-life” yourself, you find yourself evaluating your life so far.  You may discover you haven’t taken the time to have fun, maybe you’ve gotten wrapped up in work and chasing status and collecting “stuff”.  You look around, see all the stuff you have, and while it’s nice to have, it’s also a pain to have. 

“I’d love to have a dozen cars!”  Really, no, you wouldn’t.  You have to store, insure, license, maintain, and wash all those cars.  “I wish I had a house with a few extra rooms.”  No, you have to heat, cool, clean, furnish, and pay taxes on that extra square footage.  People ask me how I’m going to get anything home in my tiny new car.  First, if I’m buying more stuff than can fit in the car, I’m buying too much stuff.  Second, if it’s too big to fit in the car, I should have it delivered.  Third, if it can’t be delivered, I call Enterprise and rent a bigger car for a day.  The likelihood that I would end up at the final choice is very slim.  Buying a bigger car enables bad choices like buying too much stuff.  I can’t take a bunch of crap with me because there’s no room in the car.  If I have trash, it comes out right away, there’s nowhere to put it in the car.

Less is truly more.

I Never Really Believed in Curses Until…

Posted by on February 6, 2010 No comments

…I started travelling.  There’s some pretty bad mojo brewing up whenever I want to go back to my home state.  Last time, I was delayed a day and it was because I took the last flight out and because of previous delays, it was impossible to make my connection.  This time I scheduled the first flight out, meaning I got up at 2:45 in the morning to get ready.  Despite the plan that I could be bumped to later flights and do to people what they did to me the first time, the flight was still a no-go.  Thank you, blizzard.

And I thought I did everything I was supposed to.  I checked the flight status before I went to bed and when I woke up – all good.  When I checked in, I asked “any news?” – no, the flight is still active.  I got to the gate and within 10 minutes I hear my name paged.  Damn it, I know what this is about.

Similar to last time, I could make my first leg, but the second leg was cancelled.  I had the option of going to the first airport and trying to get on the next flight at 5:30.  That’s a 10-hour layover with a great chance of the flight either being overbooked or cancelled.  No thanks.  So after rescheduling for tomorrow,  back home I went.

I call the car rental company and modify my reservation.  Apparently, when you take one day off your reservation, you’re not in the “special rate” anymore and it suddenly costs you over $100 more.  So a brief check on Yahoo and I’m now renting from another company.  However, I’m still out $5 for my brief time of parking at the airport.  And gas, and time.  Luckily, no hotel reservations to change like last time, where they knocked me for $90.  I swear, companies make the most money when their customers are miserable.

The Quickening II

Posted by on December 18, 2009 No comments

Like a bad sequel, I get to continue a story that should have ended.  As I discover some things in Quicken I don’t like, I check the opinions of blogs and Quicken’s own support forums and I am saddened by what I learn.  I guess none of my gripes are new, but they are mine.

I’m sure I’m going to have lots of fun matching transactions as time goes on.  I’m convincing myself that the real numbers matter starting next month – a fresh month of a fresh year.  But right now things are off.  One of my accounts had to have an adjustment posted to make it match with the last bank statement.  That worries me.  As I cleaned up the categories for my transactions, I found that when I would categorize a transaction as a transfer, it would helpfully create the other side of the transfer for me, duplicating a previously-downloaded transaction in another account.  So with all the credit card payments I categorized, I suddenly had a massively negative balance in my checking account.  More cleanup…

As I worked through these various screens I found myself missing a Microsoft standard: the Back button.  I remember years ago when I tried out the Zune at Staples, I thought to myself, “MS loves the Back button.”  The Zune has one.  And you know, it is the easiest concept for anyone to understand.  I also was a little weirded out at how some screens are windows of their own and some are in the main window.

And continuing with UI issues, I found the little things to be the most annoying.  Like being unable to resize columns.  The text in a column is truncated, but you can’t expand the column to see it.  You have to mouse over each row to see the tooltip.  I’m slowly getting used to Quicken’s way of doing subcategories – using a colon.  Money had that format as an option, but I turned it off.  The UI, overall, is definitely from another line of thinking – and not very much in line with Microsoft’s design recommendations.  I’ve had the argument before about how being consistent with Microsoft design helps a user understand your application quicker.  The additional time it is taking me to understand how Quicken works is a fine example of this.  Holy crap, I just discovered that some (4) popup windows I thought had closed actually didn’t.  They’re in a pseudo-taskbar at the bottom of the main window.  Good god.

Now the bigger issues.  The biggest being that the filtered view in the register does not maintain the proper running balance.  It shows a running balance of the transactions shown.  This makes the filtered view useless, but Quicken users have been living with it since the feature was introduced.  That’s nearly a deal-breaker, but I’m going to stick it out.  The other big one is there is no transaction entry form (that I can find).  You have to enter all your info directly in the register.  This brought back a very distant memory of when I first used Quicken and I didn’t like that method of entry.  Money provided a more presentable form for entry and it was a significant selling point.  Money also allowed the option to enter transactions Quicken-style.  Funny how Money tried to implement a more Quicken-esqe experience and ended up being the one that failed.

I feel a bit sad that Quicken is now the only major player in this software category.  Mostly because I know they can never make the changes needed to satisfy the MS Money crowd without ruining the experience of legacy Quicken users.

The Quickening

Posted by on December 17, 2009 No comments

So I’m at the 7th and final stage of grieving: acceptance.  I have accepted that Microsoft Money is gone and will not be coming back, so I must move to Quicken.  It’s not without trepidation that I purchase Quicken and try to recapture the enjoyment of tracking my finances with a new program.  I had used Quicken a long time ago and was not as pleased as I was with MS Money, which is probably why I’ve used Money for over 10 years.

So I’ve gotten Quicken Deluxe 2010 installed and the first thing that pisses me off is that it has put icons on my desktop.  Not just one icon, which is tolerable, but 4.  One for the application and three sales pitches.  This is a terrible first impression.  One shortcut is to a co-branded version of FreeCreditReport dot COM – one of the biggest scams out there.  One is for their BillPay service, at $10/mo.  Even Wachovia, a premier bank, only charges $6/mo for integrated BillPay.  Unless Quicken doesn’t have 2-way integration with Wachovia, which is practically a dealbreaker for me.  MS Money had it. (Turns out, yes, Quicken does support online payments through Wachovia)  The final offer is for a typical rewards credit card provided by Chase.

First Launch: I am prompted to “Get Started”.  I have to enter my banks and their login info so Quicken can download transactions and whatnot.  I’m mildly impressed.  In MS Money, this was a separate step after setting up accounts.  It picks up my Wachovia account without a problem.  Then I do my Chase account.  Oops, there was a problem.  It says to try again later.  So I think, “Maybe it should be entered as a WaMu account, since that’s where it was originally opened.”  Nope.  Not found there.  It’s later now, so I try again under Chase.  Quicken crashes.  Ok, my impression of this program is sinking fast.

Second Launch: I get all of my accounts set up.  And I am quite impressed with how well it handled ALL of my accounts.  If I had a login for it, Quicken handled it.  I got my loans entered and the wizard was pretty easy to work through.  I browse through the preferences and set a few things to my liking, like two-line registers.  Now, I am downloading transactions for an account that doesn’t have real-time transaction updates.  And it’s frozen.  However, I was able to close the window (X) and it seemed to be a successful update.  We’ll see how that turns out on the others… ok, three of the four I had to close the window, but they seem current.  Not sure of this is going to be an annoyance or it’s just a fluke.

I’m going to give it an honest try, since I have no other choice, really.  I’ve tried GnuCash and that was definitely a step down.  So we’ll see how quick things get.