Anachostic

Guess who stopped at my house again?  Spectrum.  This is the third time they have done this.  And boy did I let them hear it.

But the guy didn’t back down.  He stood his ground and as a good salesperson should do, he tried to get me to say something positive, because when you say positive things, your mood becomes more positive.  And additionally, the more you can keep the person talking to you, even if they’re bitching at you, it’s still engagement and there’s still a chance to turn it around.  Smart guy.

But he’s a fucking liar.  I told him the first reason I wasn’t going to switch, as I’ve said here before.  I’m with a company that has caused me no problems and he wants me to switch to a company that I’ve never dealt with.  Then I gave him #2, which is that Spectrum doesn’t offer the speeds that FIOS does.  That’s when he shut me up.

You see, while Spectrum doesn’t offer synchronous upload/download speeds, they do offer speeds that exceed what I currently have.  The one he pitched me was the 400/200 plan.  He said there was another plan, the gigabit option that was, I think 1gig up/500 down.  Well, that’s curious, I’d never heard of those plans before.  But to get that much upload speed must be super expensive, judging by how much the normal lopsided plans were.

He said he would be quick and just give me the numbers and be gone, which I appreciated.  He sidetracked a bit on a cable package, which I wasn’t interested in, but he didn’t care.  So it was about $55/mo for the 400/200 package and $88 for that, plus the cable package.  Huh…

As he was finishing up, I asked him if it was possible to put my house on a do-not-visit list.  He said maybe.  He would put a note in the system, which I doubt has had any effect the previous two times.  He also gave me their customer service number that might be able to do it.  And he left.

After cooling down a little bit, I took his card with the illegible writing on the back and went in search of these internet plans I’d never heard of.  Guess what?  They don’t exist.  The 400/200 plan he was telling me?  It’s 400/20, and it’s priced at $70/mo on their website.  The gigabit plan?  It’s 940/35 and costs $110/mo.  You fucking liar.

Can you imagine if I wasn’t adamant about telling Spectrum to get the fuck off my property?  That he could have convinced me to switch to a 400/200 plan that would be over twice as fast as what I had now?  How, after discovering this lie, what kind of bullshit I’d have to go through to reinstate Frontier?  You fucking bastard.