Tag Archives: Storytime

The Givers And The Takers

This is a story from the early Internet and also early in my software development history.  I suppose I was a budding professional programmer at the time, because when I had Internet access, I was working at the ISP that was providing that Internet.  I was primarily doing networking and hardware, but I was also writing software for them as well.  And, because programming is just what I do, I did it at home as well.

Also at the same time, I was into music.  I had some keyboards and I was probably getting started with MIDI recording and playback.  And I don’t remember exactly what the end goal was, but I was keen on using my programming skills with my music equipment.  And this required being able to write a program to receive and send MIDI commands.

Being a lifelong BASIC programmer and having advanced to the new Visual Basic language, I was probably using something between VB4 and VB6.  Now, if you’re unfamiliar with early Visual Basic, it was designed for simple business applications – data entry type stuff.  So having access to "the hardware" like you would need for reading and writing MIDI messages was not something that was built in.

But, for those that had the knowledge and skill, you could get access to "the hardware" using Windows APIs.  They were cryptic and poorly documented, but they did exist.  And thanks to having the Internet where I could search on these topics, I was able to find people that were also trying to use MIDI in VB.  My searches led me to some API calls that I could make and after a lot of experimentation, I actually made a small program that would print periods in a textbox when a note was played on one of my MIDI keyboards.

And that’s one of the moments that a developer lives for.  You started knowing nothing and you made it actually respond in a way that you wanted.  But the program wasn’t perfect.  While it could read and acknowledge data received, if you tried to close the program, it would crash, hard.  Now, with all my experience and knowledge, I know why that happened, but back then, I didn’t have a clue.  And there was nothing on the Internet that could explain it to me.  Search engines could find you some pages, but they didn’t have text-based searches like they do now, and there was definitely nothing like AI searches where you just ask a question and get an answer.  But, I did have that page with the discussion of people that were trying.

Back then, people welcomed being contacted.  Their public email addresses were readily shown to the world.  So I emailed the one who seemed to have the most knowledge, although he was also one who said MIDI in VB couldn’t be done – he tried.  I explained what I had accomplished and the problem I had with it.  And he replied that he would look into it.

Eventually, I did get a response from the guy.  He got it to work!  I suppose I had given him enough info for him to try things a different way and he was successful.  Awesome.  Or maybe not.  In his response, he attached a binary file of his working code.  He said I could have a free copy of the user control and that he would be selling his code online.  He might have thanked me or maybe not, but he did say he would not be telling me how he did it because that was now his intellectual property.  At least I didn’t have to pay for his code, right?  I gave up on the project and never returned to it.

I had forgotten about that story for decades and only recently thought of it when I was thinking about people who program for the greater good.  You know, open source and stuff like that.  And here I was, only a teenager, and I get taken advantage of for asking for help.  Surely he was much older and more savvy to the ways of the world, but the idea that if you provide information to someone and ask for help and not only do they refuse to give it to you when they could, but then try and profit from what you gave them…  Well, it almost sounds like AI data mining.  Huh.  Everything old is new again.

And That’s Why It’s A Dream

In my near-waking hours this morning, I had something of a lucid dream.  Nothing of the fun stuff like flying or being superhuman, it was just a earworm of one of the songs I had heard the previous day:  The Entertainer, by Billy Joel.  Specifically, the lyric, "it was a beautiful song/but it ran too long/if you wanna have a hit/ya gotta make it fit/so they cut it down to 3:05".  And that line just really stuck with me.  I pretty much assumed it was a reference to his breakout hit, Piano Man, and it got me wondering, what would that song sound like in its full-length version.  I felt a little sad that the recording never survived and was never released, so we’d never know what the full vision of the song was.

And that’s where the dreaming set in.  I actually came up with other parts for the song in my head.  The rhythm was in 4/4 as opposed to the song’s existing 3/4 time and it would shift between the 4/4 parts to tell one part of the story and 3/4 to tell the story in the original song.  The extended version was a story about the protagonist, who is Joel, and two of his friends.  One of the friends became a culinary chef and the other went into finance – all of the them remaining in New York.  The beginning told a little bit of them as a young group before leaving school.  Then a verse would provide a small snapshot of each one’s lives contrasted with the Piano Man verses illustrating Joel’s life.

And along the way, it had a message that all three were serving other people in their own way and although Joel’s chosen path was the least glamorous, he was no less satisfied with his work and was doing no less for his customers.  It was quite the involved dream.  I had bits and pieces of music and how the vocal would sound (which is something I could never emulate and the knowledge of that saddened me that I couldn’t bring this dream to realization – the lucid part of the dream).

Upon waking up and trying hard to not lose the details (which is fruitless as everyone knows), I did some searching on the meaning of The Entertainer lyric and Piano Man.  Yes, I was right that 3:05 was a reference to the cut down version of the song.  What I was wrong about was that there was s surviving version of the full-length song.  It’s the one that’s on the album – 5 minutes, 40 seconds long.  The only version I had ever heard was the full version, so what I was doing in my dream was turning it into an epic, more like Scenes from an Italian Restaurant.

Still though, it was a pleasant and invigorating dream, of which nearly all the details are lost at this hour.

Random Story Time–Pizza Voyeur

This story takes place in the early ‘90’s.  I was working at my first employer, a local pizza place.  I didn’t really have any experience of how work “worked”, and was just learning and growing, as young workers do.

So anyways, one day I come in to work and the I’m immediately stopped by one of the managers.  He’s angry AF.  I hadn’t done anything wrong, I was on time for work, and so the whole thing just caught me off guard.  My memory of the incident is a little hazy, but I want to say the other manager was behind him and she had not an angry expression, but had a really concerned look on her face. 

We’re still in the entranceway of the employee entrance and I don’t see anyone else in the store right then.  The manager orders me in a stern tone, “Show me your shoes.”  What?  I don’t think I actually responded but probably had an extremely confused look on my face.  He ordered me again, “Lift up your foot, show me your shoes.”  I don’t even think this second order sunk in.  It just sounded like a joke.  Maybe I laughed.  I’m just wearing black sneakers.  I just came in, so it’s not like I tracked shit around the store or anything.

Again, “I’m being serious. Show me the bottom of your shoe.”  And with complete confusion, I complied.  He looked closely at my shoes and with a somewhat relieved tone, said, “ok.”  He and the other manager went back to the office and I was left completely baffled.

And now, the rest of the story.

It turns out that a discovery was made in the back storage room.  Some bags of flour had been stacked up and apparently some shoe prints were found on the bags.  They were trying to find out whose shoes had a matching pattern.  The reason for this witch hunt was not any health or safety violation.  The bags were stacked up against the side wall of the bathroom, and the elevated position provided a viewing spot through a small crack near the top of the wall.

Yup, there was a voyeur in our ranks.  While my memory of the female manager is a little spotty, I clearly remember that at the time we had recently hired two other females to work phones and register during busy nights.  Otherwise, the place was all dudes.

It didn’t occur to me then, but looking back at it now, I wonder if I should be offended that I was accosted that strongly.  Was I that much of a suspect?  Or maybe everyone was treated like that?  I have no idea.  But, after the full story came out, there was one person that was the first suspect in everyone’s mind:  Bruce.

Bruce was the son of Jack.  Both Bruce and Jack worked at the store as delivery drivers.  Bruce was about as awkward and different as you would expect a peeping tom to be.  For what it’s worth, Jack was a Baptist minister in the town, so no telling what kind of upbringing Bruce had.  Although he was only the prime suspect in everyone’s mind, Bruce never worked there another day after that event.  An official ruling was never made.  The rumor was that his dad called him and told him not to come in, which is pretty outrageous, but nowadays, seems like it would be just normal.

And it was never discussed again.

Too Big To Fail, Too Big To Succeed

I was browsing my old posts and found a semi-promise to relate a story about a massive keyboard I didn’t want anymore.  And the thought of that coincided with something I’ve given thought to in the past with collections.

But first, the story.  At one point in my studio, I had five keyboards.  Two 88-key and three 61 key synths.  On one rack, behind my desk, I had the General Music Equinox and the Casio CZ-1.

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On the wall to the right of my desk, I had the Roland RD-600 and a CME UF6.  The CME did not have any sounds; it was just a performance controller.  Sadly, the computer drivers went out of date before I could ever use it.  I’ve actually forgotten where it went or what I did with it.

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And in storage was an old Ensoniq ESQ-1, my first professional-grade keyboard.  It was awesome to the end.  That keyboard was eventually sold for a pittance to a guy I was in a club with.  I should have just kept it in storage.

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Anyway, I didn’t have a real use for all these keyboards, especially two 88-key controllers.  The Equinox had to go.  I wasn’t looking to make money on it, I thought it would be a fair trade for a mixer, which is something I did have a need for at the time.

I have a Guitar Center in my town, so I loaded up the Equinox in the GF’s car and we headed down to make a deal.  This keyboard is a beast, all metal case, weighted keys, hard drive, floppy drive, sequencer, the works.  But when I get to the equipment guy at Guitar Center, he looks it over and just says, “nah.”  Not literally, but he said as politely as possible that they did not want it.  I explained that I didn’t want cash for it, I wanted to do a trade.  That didn’t change his mind.  So I was bummed out and got ready to pick the monster back up to haul it outside again.  But then the sales guy asked, “What were you looking to get for it, anyway?”

And I can’t definitely explain why that question caused me to see red.  Maybe I thought he was mocking me after telling me my keyboard was worth nothing to them.  It was a pointless question, completely unnecessary.  Like if I said, 50 bucks, he would change his mind?  Did he want to see just how desperate I was?  Was he looking to either take advantage of a low price or laugh at me for an unrealistic price?  All these thoughts rushed through my mind and I just snapped at him.  “Nothing, if you’re not interested in taking it!”  And things got awkward, partially because my outburst didn’t really make any sense.

I stormed out of Guitar Center carrying my massive anchor under my arm and the GF followed me out, silently and probably sheepishly.  I’m not one for making a scene (unless someone forgets my SPOON), so it was just bad all around.  And you know what kind of hurt the most?  I bought that keyboard used from the Guitar Center in Plymouth Meeting before I came to Florida.  They’ll sell it, but they won’t trade for it.

So fuck Guitar Center.  After calming down and reassessing, I decided to try the other option, Sam Ash Music.  This would require a longish drive, like an hour away.  So I loaded the Equinox up and headed out solo.  This sales guy tried to set my expectations low.  He said that nobody really wanted these old synthesizers anymore and the best he could do is try to sell it as a MIDI controller.  Yeah, yeah, I hear ya.  He said he could give me $150 for it.

As insulting as that was, I pressed on.  I asked if I could do a trade for a mixer and he warmly agreed.  We walked over to the mixers and I reviewed what I could get for $150.  There was an ok model, but a much better one was there for $200.  So I asked him if I could get the $200 mixer.  He said yeah, we could do that.  We had a deal.  (Spoiler: we didn’t.)

The sales guy gets the mixer, does up all the paperwork for the keyboard trade and he sends me off to the cashier.  She punches everything in and says that’ll be $54.  Excuse me?  This was a trade.  She says yeah, the keyboard is a $150 credit and your mixer is $200.  The sales guy gets called back over.  I ask him what’s going on and he reiterates that we agreed the keyboard would be $150.  I explain that I thought when we were looking at mixers and I asked if I could get the $200 mixer, we were negotiating.  Nope, we were not negotiating at all.

I didn’t want to storm out of a second store in a blind fury, so I sucked it up and bought my $200 mixer for $50 and unloaded an anchor.  In hindsight, I should have kept the keyboard in storage.  I could have gifted it to someone who really wanted to play music.

So that’s the story of the Equinox.  I said that that the circumstances of that story made me think of collections.  The other night I did a quick Craigslist search for CDs and found someone selling his collection of “over 750” CDs.  First of all, you don’t have an accurate count, that’s strike one.  You don’t have a list of albums or even artists, strike two.  You can’t make out any titles from the photos you posted, strike three.  And for your strikeout, what were you looking to get for it, anyway?  $2,250?  hmmmm. Ok.  $3/CD is fair, if I want ALL the CDs.  But at this point, from what I know about the collection, I want zero.

This is the curse of all collections, that the bigger they get, the less aggregate value they have and the more individual value they potentially have.  It’s the same problem with thrift shops and many flea market dealers.  They make the incorrect assumption that every CD is worth the same.  Any intelligent person would agree that is not true at all.  And as the valuable CDs are snatched up, you are left with nothing but junk that is worth far less than the price you are asking.

Misunderstood

I don’t know why I have this little hangup about posts where I feel if I don’t have at least a certain wordcount, it’s not really worth posting at all.  I’m pretty sure I’ve talked about how different social platforms are optimized for different message lengths, but blogging is supposed to be for the longest form of writing.  Well, not today.  Story time!

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I’m out at lunch at Hungry Howies, enjoying my usual small pizza with light sauce and pepperoni, when I notice a wasp out of the corner of my eye in the window.  I can immediately tell the wasp is agitated, but that is sort of a moot observation because wasps have no chill and are always agitated. 

Without trying to cause too much alarm and make myself a target, I visually confirm which side of the glass the wasp is on.  It’s my side, the worse of the two available sides.  I watch the wasp carefully, without making direct eye contact.  I want to know what his plans are, maybe to continue pushing against the glass or maybe to go elsewhere, like my face.

After a while of watching, less than a minute for sure, I decided the wasp must be killed so I may eat in peace.  So I get up from my booth and go up to the counter to get a killing implement.  A woman meets me at the counter and I ask, “Do you have a fly swatter?”  She says sure and disappears.  The woman took longer than I would expect, but eventually comes back with a paper cup and a lid.  I’m thinking to myself, “What the fuck.  You want me to trap this thing in a cup?”

She holds the cup and lid out to me and says, “That’s the best I could do.”  I make no move to take the items from her and I must’ve had the strangest expression on my face, because she pulled back and asked, “You said you wanted an ice water?”

No.  That isn’t what I wanted.

Evading Death

Story time.

It’s been very cold here recently, which makes me think of snow.  As I was working on my previous post regarding driving, I remembered a story that I shouldn’t have lived to tell about.  This was a long time ago when I was in “college”.  Let’s see how many of the details I can remember.

Back then, I would have been driving… what?  It was probably a 1987 Dodge Lancer (turbo, of course).  I probably had recently gotten rid of my 1969 Mustang (fastback, of course).  The car is sort of important if you want to imagine what the result of my youthful stupidity could have looked like, but it doesn’t factor into any details of the story.

I was “going” to “school” at The Art “Institute” of Pittsburgh (for music production, of course) and we were coming up on a holiday break.  Probably Christmas, considering the weather.  I never really got close to anyone at school.  I was pretty much a loner and I had an apartment kind of removed from the school, which was downtown.  Other students were all in a common apartment building near the school so they had opportunities to socialize.  But whatever.  Me being a loner is nothing new.

But, fate was doing some weird shit that holiday.  The last day of class, before leaving, I happened to talk to the class burnout.  This guy was a major acid user and always complained about his back hurting.  (Minor research says that the pain was nothing involving spinal fluid and was probably muscle tension, which is contrary to what we all believed at the time)  So, in my rare discussion with him, I found out he lived in a city less than half an hour from me.  And he had no way to get home for Christmas.  So I offered him a ride, since I was driving almost two hours that direction anyway.  And he accepted.  We’d never spoken much before and now we were going on a car ride for a couple of hours.  That’s not exactly normal for me.  I’m probably going to be driving with someone tripping on acid.  Again, not normal.  I mean, I was the only person in my entire circle of friends that didn’t smoke pot, but acid?  That’s another plane of existence (for both of us).

School’s out, we’re loaded up in my car and we headed north.  Winter in the wasteland means it gets dark early.  Like nighttime at 5:00pm dark/early.  And it’s interstate driving the whole way.  And it’s winter.  And… we enter a blizzard.  There’s hardly any way for me to really explain the gravity of this.  I drove, me and this burnout doper, we drove through this blizzard in near white-out conditions, at full fucking highway speed.  I drove at probably 70 miles an hour, for at least an hour.  There was not a single car on the highway.  There was not a single snowplow truck on the highway.  There was nobody out but us.  For at least an hour.  If there was anyone – anyone – out on the highway, we would be dead.  Snowy roads with near zero visibility at 70 miles an hour.  No one would be able to avoid a collision or swerving off the road to their death.  For most of the drive, I don’t think we spoke much at all.  The snow flying over the windshield was like a hypnotic screen saver (in the days before screen savers).  Maybe my passenger was tripping, I wouldn’t know.  But if he was, the visuals would have been stupendous.

I remember not taking him directly to his house, but dropping him off somewhere along the way.  He said he was going to meet someone there who would drive him home.  This is pre-cell phone era, so I don’t even know how this was planned.  I don’t remember much after that.  I don’t seem to remember him coming back to school after Christmas break.  I didn’t stay long in school after that incident either.  I’d become a little suspicious about how would there would be jobs for all these music production graduates, so I eventually dropped out.

But that shared moment was something that just defies reality to me.  Foremost that we didn’t die, but also that it was a connection with someone that I never talked to before and never talked to since.  And the circumstances of that chance meeting delivering us safely to our destinations despite all efforts to the contrary.  I realize just how stupid I was and how I could have been just another headline in our shitty local paper.

It’s definitely an overused saying, but someone was watching over us that night.

The Roller Coaster Meal

Over the weekend, the GF and I were out in Touristville and I made the decision to eat at Kobe Steakhouse.  Kobe is a place we used to go frequently, and one I still manage to eat there every once in a while.  It’s at a location we hadn’t been to before, like I said, right in Touristville, near the premium outlets.  Don’t ask me why we chose to go to the outlets on Black Friday weekend.  Some things can’t be rationalized.

So, we make our way to the restaurant through traffic that moved like sludge through a sewer pipe.  I mean, it was shitty traffic.  When we got inside the restaurant, it was unsurprising that there were plenty of people waiting already.  The hostess says the wait is going to be 40-45 minutes.  We’re only mildly hungry right then, so this will be fine for us to build up some hunger.  We get the pager and sit down for an extended wait.

Five minutes into our wait, the pager goes off.  Hooray for being a rockstar!  Well, that’s not true.  They never asked who I was, so my frequent flyer status wouldn’t have anything to do with this.  Doesn’t matter, getting to eat now!  We get seated at a table with another family of four.  Each table seats ten, so there’s four empty seats between us.

I’ll take a moment to explain Kobe policy.  You don’t get considered for seating until your entire party is present.  It’s pretty obvious this family is dining with another family, so our table has a party of 8 and a party of 2.  But the party of 8 is only half-there.  There’s an actual business reason they won’t seat you like this, which is going to become obvious, very soon.

The server takes our drink orders.  He asks about the people not there yet, and it is determined to just bring waters for them.  The drinks are served and now orders are taken.  The missing people can’t place their orders as they are not there.  The GF and I are starting to think that we’re going to have a half-full table, which sucks for the chef.

The soup is served.  The empty places get a bowl of soup each.  The salad is served.  The empty seats now have a soup and salad sitting in front of each of them.  Soon, the chef will come out and these people haven’t even shown up to place their orders.  Is this considered abandonment yet?  The server consults with the family and they don’t know where their friends are, but they are sure to be here soon.  I commented to the GF that our 45 minute wait was still in effect, it was just being applied after getting seated.

Then, a holiday miracle.  The other family shows up.  There’s a flurry of greetings and everyone takes their seats.  There’s a small issue though.  There’s five people.  The party of eight, which was seated as a party of four is actually a party of nine.  See, this is why you wait for the whole goddamn party to show up before you seat anyone. 

Despite this, everyone crams the fuck in there and the server talks with each new person to get their drink and food order.  Karmically enough, the issue of being short one soup and salad is never resolved.  The chef finally comes out and tries to confirm everyone’s order.  There’s confusion because he has two tickets, because the second party arrived so late.  The chef is struggling with the orders and the number of people and I say to him, “You have 11 here.”  Whether that helped or not, I have no idea.

He begins with the sauces.  The table is designed for 10, and everything is planned for 10.  He has 10 sauce trays.  I try to help by saying I don’t want any sauce, so he pulls one tray back.  Now he has 9 trays and there’s 10 people that will want sauce.  This is simply not working out.

Despite this ridiculousness, things worked out really well for me and the GF.  The other parties turned down a lot of the food.  Extra rice, extra noodles, extra veggies – we were loaded up.  Maybe it was for the best because I’m not sure they prepped for 11 at a table.

However, even though we were fed heartily, even good food can’t make up for your meal running into 2 hours.  That’s just way too much.  So, it was hard for us to tell if we were happy with the meal or not.  The food was good, the experience was not as much.

The server brought my check, and fortunately, I had a $10 reward that was applied to my check.  I sent the bill off with my credit card and the server came back to talk to me.  The manager felt bad about us being crammed in on a table of 11 and took an extra $20 off the bill.  That was unexpected and quite pleasant.  So the bill was paid and we got the hell out of that shitshow.

The rise and fall of expectations and reality left us completely confused as to how we should be feeling, other than full and tired. 

It’s The Small-Town Vibe

Yesterday had a couple of curious events, especially curious to happen in the same day, both involving dining.

For lunch, a bunch of coworkers and I (plus one who got left behind) had lunch at a middle-eastern grocery/restaurant.  Hardly really a restaurant, more like a deli with some booths and tables.  For myself, I grabbed some tabbouleh and some pita bread and a drink, paid for it and sat at a booth.  Everyone else all had their food from the kitchen.  I wondered how everyone paid for their food already.  They didn’t.  And no one seemed to understand how payment was going to work.

So each of them just went up to the kitchen window, asked for food and got it and was now seated and eating it, whereas I went to the shelves and coolers, got food, paid for it, and was now eating it.  No one else had any order slips, checks, or anything else to indicate what they got.  The point I am laboriously making it that this restaurant operated on the honor system.  Does such a thing exist anymore?  Well, it worked out well for everyone, because I do have standards for my cohorts and honesty is one of them.

But, if that story is somewhat interesting, maybe mildly interesting, this one is better.

After work, I decide to stop at my local Blimpie for dinner.  You know Blimpie, there’s what, maybe a dozen of them around?  I can’t seem to find one anywhere, but I do love their bread. It’s so fluffy.  Anyway, that’s not what’s interesting.  See, the guy who runs my Blimpie, runs/owns, I mean.  Foreign as well, maybe Indian, maybe Pakistani.  That’s all completely irrelevant.  He’s a damn hard worker.  He owns the place and is the only employee.  He works open to close seven days a week.  His wife owns/runs the dry cleaning location in the same plaza.

Now, I feel sorry for this guy, not only because he’s always there, but also because there’s never anyone else there.  Maybe I’ll see another customer when I’m there, most often I won’t.  But he always recognizes me and always forgets what cheese I want on my sandwich, so hey, I guess we’re friends.

Tonight, I get my food and as usual I’m the only one eating it there.  The guy comes over to me and says, “Can you do me a favor?”  He puts this paper down beside me.  “I’m going to go over next door.  If someone comes in, have them call this number on here and I’ll come right back.”

Yes, you probably understood that just as I did.  I’m in charge of the store while he goes out.  That’s quite a promotion for someone who’s not even an employee.  So, since we’re friends, I say, “sure,” and off he goes, carrying a box from Amazon.

He had said he was going to be gone for just a minute, but I think it was something more like five minutes.  And wouldn’t you know it, here comes a customer.  As soon as the customer gets in the door, I hold up the piece of paper and say.  “Well, you are the first person to come in and I have been told that he wants you to call this number and he will be right back.”

The customer is like, “Where’s he at?”  And I say, “I assume he went to the dry cleaners.  I think his wife runs it.”  He’s just “Geez,” but he gets his phone out and calls the number on the paper I’m holding up.

“Hey.”  “Yeah.”  “Ok.”  And the guy hangs up.  Then he’s just walking around the lobby.  I’m not sure if I’m supposed to make sure that anyone walking in doesn’t steal anything or not, so I ignore him for a bit, then try to engage in random talk.  “It must be rough working open to close every day.”

The customer doesn’t seem fazed at all. “Oh, he and his wife run this and the dry cleaning business.”  Well, then.  I guess he knows what’s up.  Blimpie owner comes back and he and the customer are just “Hey, how’s it going?”  I guess they’re friends, too.

But the point of this is, I was trusted to watch a restaurant yesterday.  Sure, I’ve run pizza shops alone, like 20 years ago.  But I was an employee then.  I’m a customer now!  What’s up with this trust all of a sudden?

Burger King Bullshit

It’s been a long time since I’ve eaten at a BK.  It seems every once in a while, I have to go eat somewhere just to remember why I don’t go there anymore.  Such it was in this case.

This is actually an old story, dug out from some blog drafts I had, but the story deserves to be told.  The time frame is sometime in 2014.  So then, I’m out of town doing some photography and I take a break for lunch.  I have a strange desire to try Burger King.  So I stop in and have the dumbest experience ever.

They’re a little busy, so I wait in line for a while, during which time, I consider how I’m going to order.  It is always a trial to order my standard meal at BK.  I want a plain double cheeseburger in a medium-size meal.  There’s no number for that combo, so the order always ends up all screwed up because the counter person can never tell the difference between a sandwich order and a combo meal order.  I’m going to throw another wrench into this because they have some new special fries called “SatisFries” that I’m willing to try

So I end up placing my order: plain double cheeseburger, medium-size, with Satisfries.  The total is $11.  As I hand over my credit card, I’m thinking, holy shit, that’s expensive.  When I get my receipt, I find out why.  I’m getting a double whopper, medium meal, and an extra order of Satisfies.  What the fuck.  I won’t care if the whopper is plain and with cheese.  Trying to discuss this problem with the brain-dead order-taker has no effect.  He says it is whatever I want.  What does that even mean?  I know it won’t be what I want.  It will be what the receipt says.  That’s the definition of an order.  I’m holding up the line with this stupid discussion, and I don’t want to get into a huge battle with cancelling this order and placing a new one.  So I place a new order for only a plain double cheeseburger.  He starts to create an order for a double whopper – I see it on the register display.  I start getting angry.  I say, isn’t there a double cheeseburger?  He says no, everything’s a whopper.

Really, now.  The moron at the register puts forth a little effort, digs through the menu, and finds what I want.  I pay, and the register rejects my card.  Apparently, you can’t place two orders in a row using the same credit card without manager approval.  WHAT?!  So the manager comes over and this issue is taken care of.  My receipt shows an order for a double hamburger.  “Is this going to have cheese?”  “Yes.”  “It doesn’t say it will.”  This is a disaster.

I get my first order with a whopper I don’t want and two fries.  Then I get my second order.  I ask, does this have cheese?  The manager say yes, then stops and says, you wanted cheese?  I said double cheeseburger.  This doesn’t say cheeseburger.  I know!  While I wait for the cheese to be put on, I give my whopper to the person after me. I don’t fucking want it.

Eventually, I get to eat my food and it sucked.  Very unsatisfried.

But How?

Here we go with another dining disaster story.  Let’s reiterate something.  I eat out almost all the time.  The percentage of times that a normal family eats out is the same percentage of times that I make something at home to eat.  For me, eating at home is the exception.  So I know what restaurant food is like, how it should be, and how service should be.  Because I am specifically mentioning service, that doesn’t make me a snob.  Because I eat out so much, I understand small mistakes and misunderstandings.  I don’t hold it against the server or the restaurant.  But this time was different.  This time I felt it was necessary to be mean to the waitress.  That is saying a lot.

So let’s set up here.  It’s a little late on a Sunday and the place is pretty empty.  We wait a little bit for the hostess, but the bartender acknowledged us quickly, so we’re fine.  We get seated and wait for a while for service.  A waitress finally comes over and says she thought someone else was helping us.  The waitress playing the blame game at this point doesn’t mean much right now, but it’s in memory, waiting to see if a pattern emerges… which it does.

Drinks and appetizer ordered.  One drink arrives without the requested lemon.  Oh well, not going to make a big deal out of that.  Appetizer arrives without Ranch dressing and without serving plates.  Annoyance is starting to settle in, but we’re going to bear with it.  Flag the waitress down and request the missing dressing.  By the time the Ranch arrives, there’s only two pieces of the appetizer left.  Keep in mind there’s only a couple other tables seated in the place.

Entrees arrive and I can immediately see that my steak is underdone.  Blood on the top means not well-done.  So I alert the waitress and she takes it back.  So now I have to watch my partner eat her meal alone.  It would have been ok if I had my soup that I ordered.  Yes, for you dining-aware persons, I ordered soup and it did not come before the entrée, nor did it come with the entrée.  Where is it??  At this point, annoyance is turning to anger.

After a while, my steak is returned to me cooked properly and with it comes the soup.  Now we have a new dilemma.  She did not bring a steak knife with my plate.  So, I fight through cutting the steak with my table knife.  Then I turn to the soup.  There’s no spoon.  There’s no fucking spoon.  This is the point where my anger boils over.  I push the soup bowl out to the end of the table as a hint that something is wrong.  Surprisingly, the waitress makes another stop at the table to take my partner’s plate and asks nothing of the soup or if everything is ok.  She disappears.

Now I am fuming.  After I finish my steak, the waitress returns again and asks if we saved room for dessert.  I say “no, we’re more than well done” in a sarcastic tone that gets her attention.  She asks to take my plate and I say sure.  Then I say, “…and the soup… I never got to try it.”  She asks why and I say I just couldn’t try it.  She gives me a puzzled look and pushes the bowl towards me, saying, “try it.”  I lose my cool and yell at her, “How?!”

It takes a few seconds and I thought I was going to have to educate her on her fuckup.  Finally she looks around the table and says, “ohhhhhh… the spoon.”  And I sarcastically agree with her, “yeah.  The spoon.”  The meal is over.  She wants us gone and we want to be gone.  She brings us the check, takes my credit card and returns, quietly offering “have a nice evening.”  She gets a $2 tip on a $36 tab.

While she took the brunt of the anger, I know it wasn’t all her.  She messed up on timing, observance, and supplying plates and silverware, which is more than enough reason, but the cook messed up on cooking the steak and who knows who screwed up the soup.  But a huge blame also falls on the manager.  Whoever was managing that night had no idea this was going on.  And if a customer yells at a waitress and the manager doesn’t get involved ASAFP, there’s something wrong at a much greater level.