Category Archives: Rant - Page 8

Vultures

Posted by on January 18, 2009 No comments

So now Circuit City is going under and the vultures have arrived.  I dropped in on day two of our local store’s liquidation and it was a madhouse.  People were all over the place picking at the carcass of the former leader of electronics sales.

One of the first thoughts I had was "Where were all you damn people only a few weeks ago?"  This company needed you then, but you’re here now after the pulse has stopped.  But judging by the people crowding the store today, they weren’t there for the company; they just wanted the plunder.  Maybe a "Yeah! We killed the dragon, now let’s rob the treasure room!" kind of sentiment.

The other thought I had was that some people scrambling for purchases took their local store for granted.  They just always assumed it would be there to provide an alternate shopping location when Best Buy pissed them off.  Now, Circuit City is going away and these people need to grab what they can before it’s gone.  Because when it’s gone, so is their option of buying somewhere else.

It has been reported that the liquidation company marks up the prices to mark them down over time.  These first few days of the sale would be the most profitable Circuit City would experience in a long time, if only it were them that got the revenue.

The shopping atmosphere in the store was pretty harsh.  The liquidator had obviously taken over.  They blocked off one entrance so you had one door to enter and exit through – inconveniencing incoming and outgoing customers at the same time.  But what do they care?  The liquidator is operating under another company’s name and has no obligation to please anyone.  The customer has no power and no rights.  A threat like "I’m never shopping here again!" would be met with "You’re correct." 

So when the company selling off another company’s inventory purposely deceives customers into thinking they are getting good deals and purposely disposes of customer service because there is no value in it, who are the real vultures?

Important Information Enclosed

Posted by on July 18, 2008 No comments

Got one of the common letters in the mail, "Important Information Enclosed: Privacy Notification".  Now why is it when I see one of these, the first thing I think of is "Important Information Enclosed: We are reducing your level of privacy".  Would I ever see a privacy policy change that is actually more restrictive?  Here’s a quick summary of the privacy policy I got:

  • Is my information shared within your family of companies?  YES.
  • Is my information shared with financial companies outside your family of companies? YES.
  • Is my information shared with non-financial companies outside your family of companies?  YES.

Well, that covers just about everyone.  I guess there’s no privileged information anymore.  Wait, there’s one more.

  • Is my information shared in any other ways?  YES.

Oh, ok.  The notice provides some examples of some ways they would share info, but the only thing that limits this is the phrase "as required or permitted by law".  Well, that covers just about everything.  In fact, this phrase is in the notice: "even if you tell us not to share, we may do so as required or permitted by law."  So technically, if law permits it, we’ll share your info regardless of what you tell us.  Another little twist is that your choice of what to exclude is limiting. Think "You are being attacked by three monsters and you have one bullet.  Which one do you want to shoot?  Remember, even if you kill one, it may reanimate and attack you again, as required or permitted by law."  That’s what you get.

I haven’t ever been a big privacy nut.  I don’t really do anything that I think anyone cares about.  And if I do things and am included in an aggregate, I care even less.  But this is about garbage.  Garbage sent to my home, garbage in my email (that’s a hopeless cause anyway), and uninvited phone calls.  My use of a company’s services makes my personal information their property that they can sell at will.  I wonder when this happened.

This kind of crap extends to virtual businesses.  How is an Internet site valued when it provides a free service?  By the number of users it has.  With a quick sale, a change of ownership and a flip of a switch, all those users can be bombarded with advertising.  The thought that we are being farmed, bred, or fed for eventual sale and slaughter is pretty sickening.

One last note.  The formal letter introducing the privacy policy has the incredulous statement: "Your privacy concerns are important to us, and protecting your personal information is one of our top priorities."  An absolute lie if I’ve ever seen one.

America the Weak

Posted by on April 10, 2008 No comments

Here’s a rant.  This is a peeve of mine.  I was at Wendy’s and I went back up to the counter for a refill.  I took the lid off the cup and the counter girl asked what I was drinking.  Coke, obviously.  So she grabs a new cup and starts putting ice in it.  I’d seen this many times and it always angered me at the simple waste of a cup.

So I asked, can’t you just use this cup?  She said no, that I might have a cold and not know it, or I might have "done something" to the cup, and that it was a health risk for her to take it; they could get sued.  Ok.  I understand.  She gave me my new drink and I asked "can you throw this one away?"  Sure.  She took it from me and I said, "Now you’re touching my cup.  Why couldn’t you fill it?"  she quickly countered with "but I can wash my hands afterwards."  And you could have washed your hands after filling the dirty, filthy, customer cup, too.

But America doesn’t think like that.  A bunch of germophobic, sue-happy morons.  Here’s a clue: Germs don’t obey the law.  You and your immune system are either stronger than them or you will succumb to them.  You can’t pass laws and policies that will stop them.