Especially EBay.
I would say I have a love/hate relationship with EBay, but I neither hate them nor love them. They either annoy me or pleasantly surprise me on occasion. One of the more recent annoyances is their acrimonious split with PayPal. PayPal is a company that I am more fond of than EBay. I have some reservations about them, but overall, I think they do what they do pretty well. And EBay deciding to break from them was a step in the wrong direction.
So, EBay purchases are now handled internally by EBay. Whatever. It doesn’t matter to me whether EBay or PayPal charges my credit card. However, when it comes to selling, things get a bit worse. Previously, PayPal essentially served as "EBay Bank" and everything funding came and went through them, including selling receipts and selling costs and whatnot. Now, selling payouts need to go to an actual bank, which is not PayPal. And the payouts are held for a short duration before disbursement (which isn’t a big deal to me, but for some, I can imagine they’d be more annoyed).
To set the stage for the specific issues I’m having, let me describe the general problem with the seller workflow. You sell an item. You get the funds, but you don’t have access to the funds. The funds will go to your bank account at some point in the future, less EBay fees. You have to ship the item. You have to pay for shipping using other funds. Now, I list items with free shipping and include my expected shipping costs in the sale price (because Amazon has trained us that that is the most effective way), so maybe if I had the seller pay shipping, things would be different. I don’t know if the cost of shipping would be in the funds held for disbursement or would be available for use to pay for shipping, but anyway, this is what I’m facing right now.
Now, here’s the problem I’m having. I have a complicated financial configuration of accounts for the primary reason of security. If somehow one of my internet-facing accounts gets hacked, I want my liability to be minimized. To that end, PayPal, Venmo, and Zelle only have access to one of my savings accounts, which keeps a low balance. And anything that I can’t use my credit card for, I use PayPal. if I can’t use PayPal, I also use that low-balance savings account. You see what I’m trying to accomplish here.
Back to EBay. I’ve sold some items. I need to pay for shipping. For whatever reason, EBay has been charging PayPal for shipping. My PayPal has a $0 balance, because the funds from my sales don’t go there anymore, they go to my bank account. So PayPal goes to my savings account to get the funds. This has been working out, but has had unintended consequences.
I got an email today saying I have exceeded the number of monthly transfers from my savings account. Apparently, you are limited to 6 transfers a month for online savings accounts. Excess transfers will result in a $10 fee. Well, that’s not going to do me any good to pay an extra $10 for $5 in shipping costs. The solution for this is to move money into my PayPal account so I can cover the shipping costs. But I would have to move a larger amount of money to float the future costs, otherwise, I’m not doing anything different than PayPal is already doing, and I’ll get excessive transfers.
So the bottom line is, EBay has thrown a wrench into my setup because they are not putting the funds into the same account as they are taking shipping costs from. And if I want to avoid that, I need to float the money in PayPal instead of an interest-bearing account.
As a stopgap, I shut down my active listing, so I don’t have any more sales until I figure out a solution. It might be as dumb as me not noticing a payment option when purchasing shipping after a sale. It may be resolved by a setting I changed in my seller account to use the same account for seller costs as for funds release (although that sounds odd, because EBay fees should be deducted before funds are released anyways). In either case, I won’t know until I make another sale and in the case neither of those do fix it, I don’t want to be stuck with a $0 balance in PayPal when it happens. So the plan is to wait until next month to relist the items and I can float some money into PayPal in advance just in case.
EBay just made it harder to make money.
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