Boy, does this piss me off. Phone/Cable/ISP companies have a pretty bad reputation for ripping people off when they’re not looking. I was actually kind of pleased with my Verizon FIOS contract, even though somehow the price kept climbing.
So recently, I looked up when my contract was up, so I could drop down to just Internet. First off, I couldn’t find where to just get Internet. Everything was a bundle. But then, as I looked at the bundles, this “deal” hit me:
Total Monthly Price: $115. That’s the total. FOR THE FIRST MONTH ONLY. How does one month of a 2-year contract equate to a total of anything? How can they even get away with something like this? I guess they can because they do divulge the true costs right below. But still! Assholes!
And who would want to do customer service for a company like that? Can you imagine how many calls they get in month 2 and later? “But you agreed to it, sir. It is right there under the Total Monthly Price.” “Yes, have a nice day. Thank you for choosing Verizon.”
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